Returns & Exchanges
At Dilly Dally Kids, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns on all unworn items with original tags attached. If the fit isn't perfect, we've made our exchange and refund process as simple and stress-free as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn clothing into the original shipping bag or a similar secure mailer, ensuring all original tags are intact.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing